FAQs - Frequently Asked Questions
Q1: What is included in Remento’s standard package?
Remento’s standard package includes a year’s worth of storytelling prompts for one storyteller, unlimited collaborators, and one hardcover color-printed book (up to 200 pages). Free U.S. shipping is included, and additional copies can be purchased for $69 each.
Q2: How does Remento transform recordings into written stories?
Remento’s Speech-To-Story™ technology converts voice recordings into written text. Users can choose between a cleaned-up transcript or a flowing narrative in first-person or third-person perspective. All stories can be edited before printing.
Q3: What happens if I don’t renew my subscription?
Even without an active subscription, all recorded stories remain accessible, and users can download their content anytime. However, new recordings cannot be added unless the subscription is renewed ($99/year or $12/month).
Q4: Is Remento private and secure?
Yes, all content on Remento is private by default. Data is encrypted, and users have full control over who accesses their memories. Stories and recordings can be downloaded anytime for safekeeping.
Q5: How long does it take to receive the printed book?
Once finalized, Remento books take approximately 21 business days for delivery within the U.S. Standard shipping is included, and international shipping is available for an extra fee.
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